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Additional Services

We have some extra products that not all clients use and are therefore added and priced on a case-by-case basis.

Travel Time and Distance Add-On

The travel time & distance add-on enables calculating travel time between multiple locations and taking it into account when scheduling shifts. It can also automatically add expense payments for review.

The time & distance add-on is a simple 10% of monthly account charges. This covers increases and decreases in your team size to reflect the costs of your travel time management.

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Digital Right to Work

We can provide digital right to work checks via our partner, TrustID, who are approved by the UK Government.

TrustID allows for automated right-to-work checks in the UK. Once set up, staff can upload their identification via their StaffSavvy site, which, once verified externally by TrustID, will be stored on your staff member's documents.

This costs an additional £3.00 per document (ex-VAT).

Recruitment Add-On

Our recruitment add-on will make your hiring process much easier while keeping you compliant with the latest laws and best practices. Having recruitment on the same system ensures you benefit from smooth and automated onboarding.

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Test Instance

A test instance is a completely separate copy of your main StaffSavvy instance, where you can run tests of new processes and test new releases without affecting your main StaffSavvy accounts.

You can reset the data on the test instance as needed and all outbound communication is automatically diverted for you so you can see all communications the system is generating.

StaffSavvy Support - Enhanced SLA

We provide excellent support to all of our users as part of our standard pricing. This covers quick response within office hours to phone and email requests along with emergency support outside of those hours. Emergency support covers the most critical issues that prevent your operation using StaffSavvy 24/7. Most of our support requests are resolved or answered within a few hours with phone requests even quicker. Our intention is always to resolve issues as soon as possible and all requests are dealt with in the same manner and same priority.

Some clients have requested an additional Service Level Agreement to include expected response and resolution times for critical and important issues raised. If we fail to meet these service levels then the agreement entitles the client to a service credit.

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